You can upgrade or downgrade your Narrative plan at any time from your Narrative account online. Before you confirm, check what your new plan includes and what you'll pay.
What should I check before I change my plan?
Before you change your plan, compare Narrative plans to see what each one includes, how many devices can be signed in, and how many Personal AI Presets you can use.
Important: If you downgrade to Standard or Lite, your Personal AI Presets are locked straight away. They aren't deleted, and neither are your photos. To get access back, or to change which Personal AI Preset is unlocked, contact our Support team.
How do I change my plan?
You change your plan in your Narrative account.
Click Subscriptions on the left.
Click Change Plan.
Choose your new plan and how often you want to pay.
Check the payment summary, including the amount due and your next billing date.
Click Confirm.
Open Narrative and check it shows your new plan. If it doesn't, check you're signed in with the same email as your account, then contact us through the chat bubble or at [email protected].
How much will I pay if I change plans mid-cycle?
If you change plans partway through a billing period, you're billed for the difference. Learn what happens if you change your plan mid billing cycle. The payment summary shows exactly what you'll pay and when you'll next be billed.
How do I see my current plan?
To see your current plan, sign in to your Narrative account and click Subscriptions.
What about Publish?
Publish is a separate app with its own subscription. If you want to pause Publish but keep your posts live, see The Publish Parking Plan.
