If you're currently encountering issues adding your payment details to your Narrative account, we'd recommend trying the following:

Your card provider might be blocking the payment. Reach out to them and ask them to allow payments to Narrative.

First, go to the Subscriptions tab and locate "Add Payment Details". On the right-hand side, you'll see an option labeled 'Autofill Link'. Please try creating an account through Link and use it to update your payment details.

If you're still experiencing issues and the article above hasn't resolved your issue, please contact support via the chat bubble in the bottom right corner.