Skip to main content

How do I cancel my subscription?

Ashton Smith avatar
Written by Ashton Smith
Updated this week

Oh no! 😞 We're sad to see you're considering leaving. If there's anything we can do to convince you to stay, we'd love to hear from you – click the chat bubble in the bottom right hand corner to start a conversation.


Using Publish? You could park your posts for just $10 a year

When cancelling your account, your posts will be deleted from our system within 30 days of cancelling - that means they will no longer show on your website. However, if you move to our parking plan you can keep all your blogs live for just $10 per year. Click here to learn how to switch.


What happens when you cancel your subscription?

If you cancel your subscription early, your subscription will continue until the end of your paid period.

Narrative has a 14-day refund policy, which means we can only issue refunds if the request is made within 14 days of your original purchase or renewal date. If your cancellation falls outside of this window, a refund may not be possible.


Still want to cancel your subscription?

  1. Sign in to Narrative.

  2. From the left menu bar, click Subscription.

  3. Click the Cancel Plan button.

  4. Type the word CANCEL and hit confirm.

You can reinstate your account at any time by upgrading your plan in the account portal. Please note, if this is for Publish, it will be a new account. If you want to restore your old blog posts within 30 days of cancelling, please contact support through the chat bubble in the bottom right.

Did this answer your question?