Overdue Narrative Payment

Overdue Narrative Payment

If you have found yourself here it is likely that your Narrative payment is overdue, and your account may be suspended soon.

It is important to resolve your overdue payment asap. Below are the reasons for why your payment is overdue and how to resolve this issue.

Please note, if the overdue payment is for Publish, your published blog posts will not be live and you will not be able to use the app at full functionality. 


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Reasons for Overdue Payment

There are a few reasons for a payment being over due, it is most likely due to your credit card declining or being expired. 

It's likely that you will need to update your card to resolve the issue.
Click here to add a card or update your current cards details.

Once you've updated your card you should be automatically charged and your payment status should correct to when your next payment is due. 

If your card does not automatically charge then you will need to contact Narrative support and they will do it for you. 

 

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If you run into any other issues please contact Narrative support and they will take a deeper look into the issue. 

 

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