If you are viewing your post in the 'preview' module for Wordpress you may need to refresh the page for the post to load.

My post is not displaying in the Wordpress page editorĀ 

You will need to 'preview' your post live on your website to see the full Narrative post load. You may need to refresh the page for the post to load.

My post is not displaying on the live page on my website

It is possible that you have accidentally edited the HTML that is placed within the editor of your website.

If Narrative has published automatically to your Wordpress website

  1. Delete the post from your Wordpress account.
  2. Unpublish the post in Narrative.
  3. Publish the post again.
  4. Check if the post is now loading successfully on the live post.

If you have posted manually to your Wordpress website
If you are a non-RPC user then you would have copied your Narrative code to your Wordpress website.

  1. Return to Narrative, copy the code again.
  2. Delete the code from the 'text' tab in the wordpress editor.
  3. Paste the code again.
  4. Check if the post is now loading successfully on the live post.

For any other issues please contact Narrative's support team on [email protected]

None of these solutions fix my problem

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