Some Wordpress themes fail to correctly gather the preview image and the preview text for Narrative posts.
You will need to input these details manually.

How to manually input featured image for a WP post:

  1. Open the post you would like to edit.
  2. Scroll down and look for the section Featured Image.

3. Select Set featured image.
4. Upload the file you would like displayed as the featured image.

How to manually input the preview text for a WP post:

  1. Open the post you would like to edit.
  2. Select the text editor.

3. Select the text highlighted in the image below and delete it.

4. Where the text was displayed, paste the preview text you would like to display.

5. If you've already shared the post on your facebook page you will need to initiate facebook to scrape the page again. Use the link here to prompt facebook to scrape your page again - https://developers.facebook.com/tools/debug/

For any other issues please contact our support team.

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