If you are using Narrative to post to your WordPress account automatically then it is possible that your WordPress host may block our IP address due to the large number of requests we send to your host.

Requesting your WordPress host to make Narrative's IP address available

  1. Contact the support team for your WordPress web host
  2. Send them the following message
    "Hi Support

    I am using a 3rd party service called Narrative to design image layouts for my blog. Narrative uses XMLRPC to publish my posts on my blog. Can you please ensure that XMLRPC is enabled on my WordPress website and that Narrative's IP address is white-listed by your services.

    Their IP address is 52.37.51.100 and their FQDN is service.getnarrativeapp.com.

    Please contact Narrative Support for any further details - [email protected]

    Thanks,
    [your name]
Did this answer your question?