The purpose of this article is to assist in troubleshooting bugs with our support team. If our support team have not requested your console reports then please ignore this article.
Sending console reports
Steps to perform:
1. Quit Narrative
2. Open 'Console' - Press cmd+space, then type in console
3. In the search bar type Narrative and then press enter.
4. Open Narrative
5. Open up the post that doesn't load correctly
6. Return to Console and select all the entries (the rows will be highlighted blue when selected)
7. Copy these to email by pressing cmd+c
8.Paste the reports in the email thread where you have been discussing with our Support team.
The final result should be similar to below (but much longer!)
Thanks for your help in making Narrative better!